FAQs

Our focus at Nepean Landscape Supplies is to provide an extensive product range at a competitive price backed with great customer service. If you have any questions not mentioned below please feel free to call and talk to our friendly staff.

Why haven't I been charged for my online order?

At Nepean Landscape Supplies our experienced team receive your online order request, and will call you to confirm stock and delivery specifications before organising final payment. If you do have any questions about our process, don’t hesitate to call during business hours on 1300 997 187, Monday to Friday 6am-5pm and Saturday 7am-2pm.

I'm redoing my garden at home. Can you help?

Yes. Our friendly team can help you choose and purchase the products you need. We are a landscaping supplies business, so we can deliver the materials to your house, and you can use them in your garden or for your DIY project.

Do you have a truck for delivery that will fit into my site?

At Nepean Landscape Supplies we have a large range of vehicles ranging from small, tight access trucks all the way up to large truck and dogs (truck trailer) and also crane trucks. There generally will be a vehicle available to suit your requirements.

I am working on a site which requires my products to be craned in. Can you help me?
All of our loose quarry products can be put into 1 tonne/m&sup3 bulka bags ready for delivery to site on our crane truck.
Do I need to be home to receive my delivery?

No, not necessarily. As long as the load is prepaid and you give us clear instructions or leave a sign showing where to tip the load, then there is no need to be home to receive the delivery.

Can I specify a time for my delivery?

Nepean Landscape Supplies will endeavor to deliver within a reasonable timeframe. For example, 7-9am (early morning), 9-11am (mid morning) etc. We cannot guarantee a specific time for delivery as there are many factors that can change e.g. traffic, site delays etc.

Can you deliver multiple products at the same time?

The short answer in yes we can, but this depends on the quantities and products that you require. We use weedmat or plastic to split the load and we will do our best not to mix the products.